Phishing is a critical tool for persistent fraudsters. It remains one of the most common cyber threats, targeting transportation brokers with fraudulent emails designed to steal sensitive information or install malware.
Phishing attacks often appear legitimate, mimicking trusted entities like vendors, clients, or government agencies. These emails typically include links or attachments that, once clicked, compromise the recipient’s device or network. Brokers, who frequently exchange emails with clients and partners, are particularly vulnerable to these attacks – it’s a perfect fit.
To protect against phishing, brokers should train employees to recognize suspicious emails. Look for red flags such as unexpected requests for sensitive information, misspelled domains, and generic greetings like “Dear customer.”
Employees should verify suspicious requests directly with the source using known, trusted contact information instead of replying to the email, consider calling them. Avoid clicking on links or downloading attachments from unfamiliar or unexpected sources.
Brokers should also invest in email filtering solutions that detect and block phishing attempts before they reach employees’ inboxes. Regular updates and audits of these systems help ensure they stay effective against evolving phishing tactics.
Report suspicious emails using your company’s approved reporting mechanism. If the phishing email is impersonating DAT, please report it to our customer service team at 1 (800) 547-5417. You can check to see if your email address has been involved in a data breach by visiting haveibeenpwned.com.
A well-prepared staff, combined with robust technical defenses, can greatly reduce the risk of falling victim to phishing scams. Remember, the best defense against phishing is you. Be vigilant, double-check who you’re working with, and verify everything.
