Beware of biased benchmarking: 3 ways to grade a transportation index

Benchmarking different aspects of operations is a well established practice across most businesses. Understanding how your company compares to similar organizations in terms of efficiency, delivered level of service, cost or other dimensions allows you to identify trouble spots and focus your managerial attention.

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Benchmarking different aspects of operations is a well established practice across most businesses. Understanding how your company compares to similar organizations in terms of efficiency, delivered level of service, cost or other dimensions allows you to identify trouble spots and focus your managerial attention.

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