Last night at an awards gala at ICMI's Contact Center Expo, which brings contact center industry professionals together to tackle the challenges and opportunities that will enable positive growth and change in the industry, the winners of ICMI's Global Contact Center Awards were unveiled.
A “perfect storm” including 2023’s freight recession and an industrywide pullback in venture funding has led digital trucking brokerage Convoy to turn off the lights, CEO Dan Lewis told employees Thursday morning.
DAT Freight & Analytics projects truck contract rates to decrease across all markets over the next 12 months.
The federal Truck Leasing Task Force met Tuesday to discuss lease-purchase agreements. We’ll talk about what happened and why it’s important to trucking as an industry.
DAT Freight & Analytics introduced an innovative new risk assessment engine that uses artificial intelligence and DAT’s extensive proprietary data to give customers an insight into a potential partner’s risk profile and performance.
DAT Freight & Analytics introduced what it called an "AI-powered identity-fraud detection and prevention platform" through a partnership with the Verosint company.
The Federal Highway Administration is taking nominations for a new advisory board that could help the agency toward an entirely new system for funding highways.
The three-week-old strike by the United Auto Workers is causing a lot of noise but so far hasn’t brought much financial pain to either side.
Both ACT Research and FTR are reporting significant increases in September Class 8 truck orders over August as the 2024 order boards open.
The Yellow Corp shutdown impact has left a significant void in the less-than-truckload (LTL) sector, leading to anticipated cost hikes, as per industry experts. Recent reports confirm that Yellow, a trucking giant with a history spanning 99 years, has ceased operations, leaving 30,000 employees jobless.